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To avoid delays, ensure that your full name and date of birth match exactly between your course record and your OLCC application. Even small discrepancies—such as spaces, hyphens, middle initials, or apostrophes—can prevent the system from automatically connecting your records. For the best results, enter your name and date of birth exactly as they appear on your valid government-issued ID.
After completing your course, please note that it may take up to one full day for your course completion to be linked to your server permit application.
Additionally, applicants no longer need to submit their certificate of completion or an access code to the OLCC—this process is now handled directly between the training provider and the OLCC. If your name and DOB match correctly, no further action is required on your part.