OUR REFUND POLICY
Refund Policy
At Oregon Restaurant & Lodging Association, we aim to provide a seamless experience with your purchases. If you believe there has been an error with your transaction (such as a duplicate charge or incorrect purchase), please contact our office directly by phone at (503) 682-4422 or by email at [email protected]. Our team will review refund requests on a case-by-case basis for valid errors or exceptional circumstances.
Important Notes
• Disputes (Chargebacks): If a dispute or chargeback is filed with your bank or payment provider, we will be unable to process a refund unless the purchase was fraudulent. To resolve any issues efficiently, please contact us directly rather than initiating a dispute. • Duplicate Purchases: If you believe you were charged multiple times for the same item, our team will investigate and process a refund if the duplicate charges were made in error.
How to Request a Refund Review
For the quickest resolution, please contact us via:
Phone: (503) 682-4422
Email: [email protected]
We appreciate your understanding and will handle all requests fairly and promptly.