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OREGON ALCOHOL SERVER CERTIFICATE!



FAQs

Our Frequently Asked Questions are organized into the following two categories: General, and Alcohol Server Training.

General Questions

What are the system requirements for this site?

  • Required plugins:
  • Adobe Flash Player
  • Adobe Reader
  • Operating System:
  • Windows 7, 8, 8.1, 10. Macintosh OS X v10.x, Linux
  • Web Browser:
  • Mozilla Firefox, Microsoft Internet Explorer, Safari and Chrome – Javascript enabled
  • Screen resolution:
  • 1024 x 768
  • Flash Player Version:
  • 9 or greater

Why can’t I view the courses on my mobile device?

Our courses are built in Flash. Unfortunately, Flash applications are not viewable on mobile devices. You are able to register on your mobile device, but you will need to login using a desktop computer with Flash installed in order to view any of our courses.

How long does it take to complete the process?

To complete the Alcohol Server Course should take about three hours.

Alcohol Server Training

What is the process for getting an Alcohol Server Permit?

  • Read OLCC’s eligibility requirements.
  • Fill out and sign the Service Permit Application formPDF
  • Have an authorized person sign the application. (Owner or manager, approved temporary agency, ASE instructor, or an OLCC employee.)
  • Mail the application and fee to the address on the form.
  • Keep a copy of the application as a temporary permit.
  • Pass the Alcohol Server Education (ASE) course within 45 days.
  • OLCC will receive your test from ORLA, and if you have passed, process your permanent permit. You will receive your permit directly from OLCC.

For more information, download OLCC’s service permit application instructions PDF

Where can I get a Service Permit Application?

You can download the application here PDF or at the end of the alcohol server test. You cannot print the Server Permit; that is provided to you by OLCC.

In addition to taking the ASE course and test here, you must also submit this application and a fee to the OLCC. You must print two (2) copies of your completed application. Send one copy to OLCC with your check or money order for $23.00; keep the other to use as your temporary permit until you receive your permanent permit in the mail.

How do I get a temporary service permit to use while I wait for my permanent permit from the OLCC?

Print two (2) copies of your completed server permit application. Send one copy to the OLCC with your check or money order for $23.00; keep the other to use as your temporary permit until you receive your permanent permit in the mail. This temporary permit will be good for 45 days during which time you must complete the Alcohol Server Education course if you have not already done so.

What is a proctor? Why do I need one to complete the Alcohol Server Education (ASE) course?

A proctor is an adult resident of this state who is willing to verify the identity of the person taking the test and verify that the test is completed without cheating. The OLCC requires you to have a proctor with you while you take the course and test.

Your proctor must be 21 years of age or older. At the end of the test, the proctor will be required to agree to the Proctor Affidavit, and submit their name, date of birth, an identification number, phone number and email.

Why do I need to answer the security questions?

The OLCC requires you to answer three security questions, which we’ll use throughout the Alcohol Server Education Course to verify your identity.

How long is my Alcohol Server Permit valid?

You must renew your service permit every five years from the date of completed Alcohol Server Education course.

How long is my Alcohol Server Education (ASE) course good for?

If you take and pass the ASE course, it is good for two years. You can apply for a permit any time within those two years.

If you submit an application to OLCC first, the application is only good for 45 days. You must take and pass the course within those 45 days.

Remember, even if you take and pass the ASE course, you may not sell or serve alcohol without a valid service permit from the OLCC, or a valid temporary permit.

How do I renew my alcohol server permit?

You must renew your service permit every five years. To renew, submit a new service permit application and fee to the OLCC, and pass the Alcohol Server Education course. If you’ve taken an Alcohol Server Education course within the past seven (7) years, you are eligible to take the shorter renewal course.

I took the Alcohol Server (Initial or Renewal) Course online, but OLCC doesn’t have a record of the exam.

If you believe there is an issue with the transmission of your test scores to the OLCC, contact Sue Smith for assistance.

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